What is a Privacy Notice?
Under data protection law, you, as a patient of Cheadle Chiropractic, have specific rights. To communicate these rights to you in a clear and concise manner, we are providing you with this privacy notice.
Who We Are?
For the purposes of processing your personal data, under data protection law, we are the data Controller. Our details are:
Cheadle Chiropractic
26 High street
Stockport
Tel: 0161 806 2264
Email: info@cheadle-chiropractic.co.uk
The Personal Data We Process and What We Do with It
We record and use the following categories of personal data which include: name, address, email, telephone numbers, date of birth and health data relevant for treating you at our clinic. For those using health insurance policies, we also collect details of your policy in order to invoice your treatment and collect payment.
Our lawful basis for storing and using this data is contract, legitimate interests and to comply with our legal obligations. We are obligated to store and use your health data as we are a recognised health care provider medicolegally.
We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees and processors in the proper performance of their duties.
How We Obtained Your Data
Your personal data has been collected directly from you, via our new patient registration procedure and health information given to the practitioner. Occasionally, we also collect personal data from a third-party referrer such as a consultant, GP or insurance agent.
Sharing Your Personal Data
We only share your personal data with a third party with your explicit consent, for example where we are co-managing your case with another healthcare professional or communicating with an insurer. On rare occasions there are circumstances where a solicitor may legally request details or treatment notes.
Retaining Your Personal Data
We will retain data on adults for a period of seven years after your last treatment and for minors, until they also reach the age of 25 as this is a requirement of a registered Chiropractor in the UK.
We occasionally do email mail outs with offers for existing patients and their friends and family or with changes and updates at the clinic, if you would prefer not to receive these please tell a member of staff who will ensure you are removed from the mailing list.
Your Rights
As we process your personal data, you have certain rights. These are a right to be informed, the right to access, a right of rectification, a right of erasure, and a right to restrict and object to processing.
Data Breaches
Should your personal data under our control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay. We will give you the contact details of the Data Protection Officer who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.
Should You Wish to Complain
You can contact the British Chiropractic Association if you have concerns about or wish to make a complaint about the way we are processing your data at enquiries@chiropractic-uk.co.uk or alternatively our governing body the General Chiropractic Council enquiries@gcc-uk.org
Cookie Policy
How we use cookies
“Cookies” are small files which your web browser transfers to your computer when you visit a site. They are widely used in order to make websites work, or to work more efficiently, as well as providing information to the owners of the site.
Like many websites, we use cookies to help us monitor your use of the website. These cookies are used by Google Analytics so that we know when you’ve visited one page and then another.
What cookies do we use?
Each cookie has a unique name which you can use to identify where it came from.
How you can manage your privacy
Although using cookies helps us to improve our site, you do not need to accept our cookies in order to access our website. The majority of web browsers allow some control of cookies.
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© Cheadle Chiropractic 2024